Privacy Policy
How we collect, use, process, and safeguard your information when you use the Nogrunt.ai platform.
Last Updated: September 30, 2026
1. Introduction
Nogrunt.ai ("Nogrunt," "we," "our," or "us") respects your privacy and is committed to protecting the data entrusted to us.
This Privacy Policy explains how we collect, use, process, and safeguard information when you use the Nogrunt.ai platform and related services ("Services").
Nogrunt.ai is an AI-native QA digital teammate that integrates with engineering systems to understand software and manage the quality lifecycle. In doing so, we process certain technical and operational data necessary to deliver the Service.
2. Information We Collect
- Name, business email, role, organization details
- Account credentials and billing information
- Code repositories, test artifacts, logs, and system telemetry
- CI/CD pipeline data, deployment signals, and quality metrics
- Metadata required for system understanding and analysis
- IP addresses, browser type, device identifiers
- Access logs, usage patterns, and performance data
- Support tickets, emails, live chat conversations, and communication with our team
- Feedback and product interaction data
We do not knowingly collect personal data of minors.
3. How We Use Data
- Provide, operate, and maintain the Services
- Enable AI-driven quality analysis and insights
- Improve system performance, accuracy, and reliability
- Authenticate users and manage access
- Process billing and account management
- Provide customer support and respond to inquiries
- Conduct internal research and product development
- Comply with legal and regulatory obligations
We process data only to the extent necessary to deliver and improve the Service.
4. Data Sharing & Disclosure
Nogrunt.ai does not sell customer data for money. We may share limited data in the following situations:
- Access is restricted to employees or contractors on a strict need-to-know basis under confidentiality obligations
- Trusted third-party providers (e.g., cloud infrastructure, analytics, payment processors) who process data under contractual safeguards
- Website tools we use are listed by name in Section 5 (Cookies & Tracking Technologies)
- We may disclose data if required by applicable law, regulation, legal process, or governmental request
- In the event of a merger, acquisition, or restructuring, data may be transferred as part of the transaction, subject to confidentiality protections
5. Cookies & Tracking Technologies
Our website uses only strictly necessary storage by default. Optional analytics, marketing and live-chat tools are blocked until you opt in through our cookie banner, and you can change your choice at any time using "Cookie Preferences" in the site footer.
- Browser local storage that remembers your privacy choices (first-party; no third party receives it)
- Google Analytics 4 (google-analytics.com) - measures page views and site usage; IP anonymization is requested
- Google Tag Manager (googletagmanager.com) - loads the tags above only in the categories you have allowed, using Google Consent Mode
- Advertising or social measurement tags delivered through Google Tag Manager, used to measure campaigns and, where applicable, for cross-context behavioral advertising
- OpenAI ads pixel (bzrcdn.openai.com) - measures the performance of our advertising campaigns on OpenAI
- Zoho SalesIQ (salesiq.zohopublic.in) - live chat widget. If you use chat, the conversation and details you provide are recorded and stored by Zoho on our behalf so we can respond to you
- Demo booking (Zoho Bookings) and the ROI report survey (Zoho Survey) open on Zoho-hosted pages and are governed by the information you choose to submit there
Our website fonts are self-hosted and do not contact a third-party font service.
6. Data Security
We implement industry-standard security practices:
- Encryption of data in transit (TLS 1.2+) and at rest
- Access controls and role-based authentication
- Audit logging and monitoring
- Regular security assessments and testing
While we take reasonable measures to protect data, no system is completely secure.
7. Data Retention
- Customer data is retained for the duration of the subscription or as required to provide the Services
- Personal data is retained only as long as necessary for the purposes outlined in this Policy, unless a longer period is required by law
- Upon termination, customers may request deletion of their data, subject to backup, legal, and compliance requirements
8. International Data Transfers
Nogrunt.ai may process and store data in India or other jurisdictions where our service providers operate. Where data is transferred outside India, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.
9. Your Rights
Depending on applicable laws (including India's Digital Personal Data Protection Act, 2023), you may have the right to:
- Access and obtain a copy of your data
- Request correction of inaccurate data
- Request deletion of personal data
- Withdraw consent (where applicable)
- Request restriction of processing
To exercise your rights, contact us at hello@nogrunt.ai.
10. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA) gives you the right to:
- Know what personal information we collect, use, disclose, sell or share, and obtain a copy of it
- Request deletion of your personal information
- Request correction of inaccurate personal information
- Opt out of the sale or sharing of personal information for cross-context behavioral advertising
- Not be discriminated against for exercising these rights
Opt out of sale or sharing at any time via "Do Not Sell or Share My Personal Information" in the site footer. We honor Global Privacy Control (GPC) browser signals as a valid opt-out. To submit an access, deletion or correction request, email hello@nogrunt.ai with the subject "California Privacy Request"; we will verify your identity before responding, and you may use an authorized agent.
11. Children's Privacy
Our Services are intended for enterprise use and are not directed to individuals under the age of 18. We do not knowingly collect or process personal data of children.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised "Last Updated" date.
Contact Us
Nogrunt.ai
Bangalore Office
Mantri Lithos, Manyata Techpark
Nagawara, Bangalore 560045, India
Hyderabad Office
5th Floor, Trendz Trident, Madhapur
Hyderabad 500081, India
Email: hello@nogrunt.ai
Phone (India): +91 99493 61117